Our Terms

Standard Business Terms and customer information

General Terms and Conditions and Customer Information

I. General Terms and Conditions

Section 1 Basic provisions

(1) The following terms and conditions apply to contracts that you conclude with us as a provider (Siegfried Schuster GmbH) via the website www.floristik24.ie. Unless otherwise agreed, the inclusion of your own conditions used by you shall be objected to.

(2) A consumer within the meaning of the following provisions is any natural person who concludes a legal transaction for purposes which can be attributed neither to his commercial nor to his independent professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity who acts in the exercise of his independent professional or commercial activity when concluding a legal transaction.

2 Accessibility

(1) Pursuant to section 14 para. 1 No. 2 in conjunction with medicine. Annex 3 no. 1 BFSG informs us about how our website or our services in electronic commerce meets the accessibility requirements of the relevant regulation (BFSGV). This information is about a separate button designated accordingly (e.g. "Accessibility Statement" or similar designation) can be viewed on our website and include in particular the following points:

  • a description of the applicable accessibility requirements;
  • a general description of the service in an accessible format;
  • descriptions and explanations required to understand the implementation of the service;
  • a description of how the service meets the relevant accessibility requirements.
(2) The contact details of the responsible market storage authority are as follows:
 
MLBF (in establishment)
c/o Ministry of Labour, Social Affairs, Health and Gender Equality Saxony-Anhalt
PO Box 39 11 55
39135 Magdeburg
Phone: 0391 567-4530
E-mail: MLBF-ms.sachsen-anhalt.de
(3) We may use Artificial intelligence (AI) and special tools to implement the accessibility requirements on our website. This is intended to take into account a variety of possible disabilities, including visual, auditory, physical, linguistic, cognitive and neurological limitations. The details can be found under the separate button mentioned in paragraph 1, accordingly designated button on our website.

(4) Our website or our service in electronic commerce is barrier-free if it is accessible and usable for people with disabilities in the generally accepted manner, without any special difficulty and in principle without any external assistance.

(5) (5) The measures for the implementation of the accessibility requirements include, for example, clearly recognizable font sizes and sufficient color contrasts, navigability by mouse and via keyboard, alternative texts for images, subtitles and audio descriptions in videos (as far as videos are integrated on the website), easy-to-read and understandable language, compatibility with all common screen readers (screen reading aids), customizable display options for various devices (s, s, etc.

Section 3 Conclusion of the contract

(1) The object of the contract is the sale of goods .

(2) Already by posting the respective product on our website, we will make you a binding offer to conclude a contract for the online shopping cart system under the conditions specified in the article description. 

(3) The contract is concluded via the online shopping cart system as follows:
The goods intended to buy are stored in the "shopping cart". Using the corresponding button in the navigation bar, you can call up the "shopping basket" and make changes at any time.
After clicking the "Checkout" or "Continue to order"  (or similar designation) and the submission of the personal data as well as the payment and shipping conditions will the finally show you the order data as an order overview.

If you are an instant payment system (e.g. PayPal (Express/Plus/Checkout), Amazon Pay, Immediately), you will either be redirected to the order overview page in our online shop or forwarded to the website of the provider of the instant payment system.
If there is a forwarding to the respective instant number system, take the appropriate selection or there. Enter your data. Finally, you will be displayed on the website of the provider of the instant payment system or after you have been returned to our online shop, the order data is displayed as an order overview.

Before sending the order, you have the option of checking the details in the order overview again, change (also about the "back" function of the Internet browser) or cancel the order.
By submitting the order via the corresponding button ("order subject to payment", "buy" / "buy now", "buy for a fee", "pay" / "pay now" or similar designation) you declare the acceptance of the offer legally bindingly the acceptance of the offer, whereby the contract is concluded.
 
(4) The processing of the order and transmission of all information required in connection with the conclusion of the contract is partly automated by e-mail. You must therefore ensure that the e-mail address you have stored with us is correct, the receipt of the e-mails is technically ensured and, in particular, not prevented by SPAM filter.

Section 4 Special agreements on offered payment methods

(1) Credit check
If we make advance payments, e.g. when paying on account or direct debit, your data will be sent to the purpose of credit checking for the purpose of mathematical-satisfactory proceedings to the passed. We reserve the right to refuse you the payment method on account or direct debit as a result of the credit check.

(2) Payment via Klarna
In cooperation with the payment service provider Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; “Klarna”), we offer the following payment options. Payment will be made to Klarna:
  • Debit (Pay Now)
  • Sofortüberweisung (“Pay Now”)
The use of the payment methods invoice and/or installment purchase and/or direct debit requires a positive credit check. In this respect, we forward your data to Klarna for the purpose of address and credit checking within the scope of the purchase initiation and processing of the purchase contract. Please understand that we can only offer you the payment methods that are permitted based on the results of the credit check.

Further information on Klarna and the Klarna Terms of Use for Germany can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/en'en/user and https://www.klarna.com/en/.
 
For more information on Klarna and the Klarna Terms of Use for Austria, please visit https://cdn.klarna.com/1.0/shared/content/legal/terms/0/en-at/user and https://www.klarna.com/at/at/at/.
(3) Purchase by direct debit via Novalnet
When purchasing by direct debit via Novalnet AG, offered in Germany and Austria, the payment amount is due immediately for payment by collection from the current account indicated in the ordering process at the credit institution (the current account) indicated there. With this you revocably authorise Novalnet AG to collect the payments to be paid by you by purchasing by direct debit at the expense of the current account. If the current account does not have the necessary funds, the account-holding bank does not have any obligation to redeem. Parts solutions are not carried out in the direct debit method.
By entering the current account, you confirm that you are entitled to debit via the corresponding current account. Return charges are associated with a high expense and costs for us and Novalnet AG. In the event of a chargeback (in files for the lack of reimbursement of the current account, due to the silt of the current account or objection by the account holder or due to incorrectly transmitted account data), you are obliged to pay a processing fee of EUR 7.50 per chargeback. You will be given the opportunity to prove that the chargeback has incurred lower or no costs at all. Further receivables are reserved. In view of the effort and the costs of chargebacks and to avoid the processing fee, you will be asked not to object to the direct debit in the event of a revocation or withdrawal from the purchase contract, a return or a complaint. In such a case, after coordination with us, the payment will be reversed by remitting the corresponding amount or by crediting.

(4) Purchase on account via Novalnet
When purchasing on account, the invoice amount is due at the latest on the calendar day for payment to our external partner, Novalnet AG, at the latest on the calendar date specified in the invoice.
In this case, you can only make a debt-discharging effect to Novalnet AG.
We also remain responsible for general customer inquiries, e.g. for goods, delivery, shipments, returns, complaints, declarations of revocation or credit notes when purchasing on account via Novalnet AG. This method of payment is only available to the customer from Germany. Novalnet AG checks and evaluates your information and maintains a data exchange with other companies and credit agencies (credit check) if the occasion is entitled. If the creditworthiness is not guaranteed, Novalnet AG may refuse to purchase it on account and will refer to alternative payment options.

(5) Barzahlen.de via novalnet
If cash numbers have been agreed, the payment is due immediately after the conclusion of the contract. After completing the order, you will receive a payment slip, which you can print out, have one of the cash number partners at the checkout scan and pay the amount there in cash. Alternatively, you can have a payment code sent to your mobile phone via SMS, the payment code of the cashier in the Barage partner branches and pay the amount there in cash. The Barage partner branches the payment confirmation is transmitted in real time, after which the dispatch process is started immediately.

(6) SEPA Direct Debit
If you pay by SEPA direct debit, you authorize us to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate.

The direct debit will be collected within 10 days after the conclusion of the contract.

The deadline for submitting the pre-notification will be reduced to 5 days before the due date. You are obliged to ensure that the account is sufficiently funded for the due date. In the event of a chargeback due to your fault, you must bear the bank fee incurred.

(7) Payment via "PayPal" / "PayPal Checkout"
If a payment method offered via "PayPal" / "PayPal Checkout" is selected, payment is processed by the payment service provider PayPal (Europe) S.Ã .r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The individual payment methods via "PayPal" are displayed to you under a correspondingly designated button on our website as well as in the online ordering process. "PayPal" can make use of further payment services for payment processing; if special payment terms apply, you will be informed separately. For more information on "PayPal", please visit https://www.paypal.com/en/webapps/mpp/ua/legalhub-full.

(8) Payment via "Mollie"
If a payment method is selected via "Mollie", payment is processed via the payment service provider Mollie B.V. (Keizersgracht 313, 1016 EE Amsterdam, The Netherlands; "Mollie").
The individual payment methods via "Mollie" are displayed to you under a correspondingly designated button on our website as well as in the online ordering process. "Mollie" may make use of further payment services for payment processing; if special payment terms apply, you will be informed of them separately. For more information on "Mollie", please visit https://www.mollie.com.
(9) Payment via "Stripe"
If a payment method is offered via "Stripe", payment is processed via the payment service provider Stripe Payments Europe Limited (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland; "Stripe"). The individual payment methods via "Stripe" are displayed to you under a correspondingly designated button on our website as well as in the online ordering process. For payment processing, "Stripe" may make use of further payment services; if special payment terms apply, you will be informed separately. For more information on "Stripe", see https://stripe.com/co.uk.

Section 5 Right of retention, Reservation of title

(1) You can only exercise a right of retention if it concerns claims arising from the same contractual relationship.

(2) The goods remain our property until full payment of the purchase price.

(3) If you are an entrepreneur, the following applies in addition:

a) We reserve title to the goods until all claims arising from the ongoing business relationship have been settled in full. Before the transfer of ownership of the goods subject to retention of title, a pledge or assignment of security is not permitted.

b) You can resell the goods in the ordinary course of business. In this case, you already assign to us all claims in the amount of the invoice amount that accrue to you from the resale, we will accept the assignment. They are further authorised to collect the claim. However, if you do not comply properly with your payment obligations, we reserve the right to collect the claim ourselves.

c) In the event of combining and mixing the reserved goods, we acquire co-ownership of the new item in proportion to the invoice value of the reserved goods to the other processed items at the time of processing.

d) We undertake to release the securities to which we are entitled at your request insofar as the realisable value of our securities exceeds the claim to be secured by more than 10%. We are responsible for selecting the securities to be released.

Section 6 Warranty

(1) The statutory rights of defects are held.

(2) As a consumer, you will be asked to check the goods immediately upon delivery for completeness, obvious defects and transport damage and to notify us and the freight forwarder complaints as soon as possible. If you do not comply with this, this will not affect your statutory warranty claims.

(3) Insofar as a feature of the goods differs from the objective requirements, the deviation shall only be deemed agreed if you have been informed of the same before submitting the contract declaration and the deviation was expressly agreed between the contractual parties and the deviation was expressly agreed between the contracting parties.

(4) Insofar as you are an entrepreneur, the above warranty regulations shall apply:

a) Only our own information and the product description of the manufacturer are considered agreed as the quality of the goods, but not other advertising, public advertisements and statements of the manufacturer.

b) In the event of defects, we shall provide a condition by repair or subsequent delivery at our discretion. If the remedy for the defect fails fails, you may demand a reduction or withdraw from the contract at your discretion. The rectification of defects shall be deemed to have failed after an unsuccessful second attempt if there is nothing else in particular due to the nature of the goods or the defect or the other circumstances. In the event of rectification, we do not have to bear the increased costs incurred by the shipment of the goods to a place other than the place of performance, unless the shipment corresponds to the intended use of the goods.

c) The warranty period shall be one year from delivery of the goods. The reduction in deadline does not apply:

- culpably caused damages attributable to us from injury to life, body or health and other damages caused intentionally or through gross negligence;
- insofar as we have fraudulently concealed the defect or have assumed a guarantee for the nature of the thing;
- for things that have been used for a building according to their usual use and whose defectiveness have caused;
- for statutory recourse claims that you have against us in connection with rights to defects.

Section 7 Choice of law, place of performance, place of jurisdiction

(1) German law shall apply. For consumers, this choice of law only applies if this does not withdraw the protection granted by mandatory provisions of the law of the country of the consumer's residence (favourability principle).

(2) The place of performance for all services arising from the business relationships and the place of jurisdiction with us is our registered office, insofar as you are not a consumer, but a merchant, a legal entity under public law or a special fund under public law. The same applies if you do not have a general place of jurisdiction in Germany or the EU or if their place of residence or habitual residence is not known at the time the action is filed. The authority to also appeal to the court to another legal jurisdiction shall remain unaffected.

(3) The provisions of the UN Convention on Contracts for the International Sale shall not apply.

 


II. Customer information

1. Identity of the seller

Siegfried Schuster GmbH
Business park Borna-East 3
04552 Borna
Germany
Phone: +49 3433 7784330
E-mail: shop-floristik24.de


We are willing, but not obliged, to participate in dispute resolution proceedings before consumer arbitration boards.

2. Information on the contract

The technical steps for the conclusion of the contract, the conclusion of the contract itself and the correction options are carried out in accordance with the provisions "Condition of the contract" of our General Terms and Conditions (Part I.).

3. Contract language, contract text

3.1. The contract language is German .

3.2. The full text of the contract will not be stored by us. Before submitting the order via the online shopping cart system, the contract data can be printed or electronically secured via the print function of the browser. After receipt of the order with us, the order data, the legally required information for distance contracts and the general terms and conditions will be sent to you again by e-mail.

4. Code of conduct

4.1. We have subjected ourselves to the buyer seal quality criteria of Händlerbund Management AG, available at: https://www.haendlerbund.de/en/downloads/kaeufersiegel/caeufer-dersiegel-derification criteria.pdf.

5. Key features of the goods or services

The essential features of the goods and/or services can be found in the respective offer.

6. Prices and payment methods

6.1. The prices stated in the respective offers and the shipping costs represent total prices. They include all price components, including all taxes.

6.2. The shipping costs incurred are not included in the purchase price. You can be accessed via a correspondingly designated button on our website or in the respective offer, will be shown separately during the ordering process and are to be borne by you in addition, unless the free delivery is promised.

6.3. If the delivery is made to countries outside the European Union, we may be subject to further costs for which we are not responsible, such as Customs, taxes or money transfer fees (bank transfer or exchange fees) to be borne by you.

6.4. The resulting costs of the transfer of money (bank transfer or exchange rate fees) are to be borne by you in cases where delivery to an EU Member State is made, but the payment has been arranged outside the European Union.

6.5. The payment methods available to you are shown under a correspondingly designated button on our website or in the respective offer.

6.6. Unless otherwise stated in the individual payment methods, the payment claims from the concluded contract are due for payment immediately.

7. Delivery terms

7.1. The terms of delivery, the delivery date and any existing delivery restrictions can be found under a correspondingly designated button on our website or in the respective offer.

7.2. If you are a consumer, it is regulated by law that the risk of accidental loss and accidental deterioration of the sold item during shipment only shall not be transferred to you upon delivery of the goods, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not designated by the entrepreneur or any person otherwise designated to carry out the shipment.

If you are an entrepreneur, the delivery and shipment is at your risk.

8. Legal liability for defects

The liability for defects is governed by the "Warranty" provision in our General Terms and Conditions (Part I).

These terms and conditions and customer information have been prepared by the lawyers of the Händlerbund, which specialise in IT law, and are constantly checked for legal compliance. Händlerbund Management AG guarantees the legal certainty of the texts and is liable in the event of warnings. For more information, please visit: https://www.haendlerbund.de/de/service/rechtsSicherheit/agb-service.

last modified: 22.10.2024

 

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